Shipping policy

SHIPPING POLICY

Last Updated:5-7-2026

Thank you for shopping with cartbox. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and ship your orders.

1. ORDER PROCESSING

• All orders are processed within 1-2 business days after payment confirmation.
• Orders are processed only on business days (Monday to Saturday, excluding public holidays).
• Once your order has been processed and dispatched, you will receive a confirmation email with your tracking details (if available).

2. SHIPPING METHODS

We work with trusted courier and logistics partners to ensure timely and secure delivery of your orders.

Available shipping methods may include:

• Standard Shipping
• Express Shipping (where available)

Shipping options available for your order will be displayed during checkout.

3. DELIVERY TIME

Estimated delivery times are:

• Within India: 5-10 business days
• Remote or rural areas: Additional delivery time may apply.
• International Orders not available

Delivery times are estimates and may vary depending on your location, courier service, customs clearance (for international orders), and unforeseen circumstances.

4. SHIPPING CHARGES

Shipping charges are calculated at checkout.

• Standard Shipping:free
• Express Shipping:₹99
• Free Shipping: Available on eligible orders, as displayed during checkout.

Any applicable shipping charges will be clearly shown before you complete your purchase.

5. ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link (where available).

Please allow up to 24–48 hours for tracking information to become active after dispatch.

6. DELIVERY ISSUES AND DELAYS

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

• High order volumes
• Weather conditions
• Public holidays
• Courier service disruptions
• Customs clearance (for international shipments)
• Other events beyond our control

We appreciate your patience and will assist you in resolving any delivery-related concerns.

7. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply for reshipping the order.

8. LOST OR DAMAGED SHIPMENTS

If your order arrives damaged or if you believe your shipment has been lost during transit, please contact us as soon as possible.

Email:cartboxstore@gmail.com

Please include:

• Order Number
• Full Name
• Photos of the damaged package or item (if applicable)

We will work with the courier partner to investigate and provide an appropriate resolution.

9. INTERNATIONAL SHIPPING

cartbox currently does not offer international shipping.

10. CHANGES TO THIS POLICY

We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with the revised "Last Updated" date.

11. CONTACT US

If you have any questions about our Shipping Policy, please contact us:

Store Name:
cartbox

Email:
cartboxstore@gmail.com

Website:
cartbox.shop